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HomeBox KSA
refer-a-friend
6
What are the terms of the Referral Programme?
I returned or cancelled an order placed using the referral discount link I received. Can I use the same link again?
I got a referral link from my friend. How can I enjoy the referral discount?
When will I receive my referral shopping credit?
How can I participate in your referral programme?
See all 6 articles
My Account
6
How do I create an account?
Can I change my email address?
How do I change my password?
How do I change my payment details?
How do I change my billing address?
See all 6 articles
Orders
8
How do I order products online?
Can I place an order over the phone?
Can I place an order without opening an online account?
Can I place an order for a product that's out of stock?
What factors should I consider before placing an order for a large item?
See all 8 articles
Payments
23
How can I pay for my order?
Can I place an order online without a Credit or Debit Card?
Can you transfer the amount in My Credit balance to my bank account?
How does the 0% Easy Payment Plan work?
Is there a minimum order value to be eligible for the 0% Payment Plan?
See all 23 articles
In-Store
17
How do I know if the furniture will fit in my house?
I'm a frequent Home Box shopper. Do you have any loyalty programme?
Do you offer Gift Vouchers?
What will be done to correct the issue?
How do I make a claim?
See all 17 articles
Shukrans
28
What is Shukran?
How do I join Shukran?
I already have a Shukran membership. How do I earn Shukrans on my online purchases?
I've signed up for Shukran online but haven't received my membership card. Who should I contact?
Do I get a Shukran membership number after signing up online?
See all 28 articles
Buy Now
10
What is Buy Now?
Why should I use Buy Now?
How safe is Buy Now?
What kinds of payment methods does Buy Now support?
What products can I buy with Buy Now?
See all 10 articles
Other Information
22
What are the Terms & Conditions of the SAR 1,000 Discount Voucher (March 18, 2020 to April 14, 2020)?
What are the Terms & Conditions of the SAR 1,000 Discount Voucher (Jan 21, 2020 to Feb 22, 2020)?
What are the Terms & Conditions of vouchers given for the first 100 orders?
What are the terms and conditions of the NCB Bank extra 5% offer?
What are the Terms & Conditions of the SAR 500 Discount Voucher (Oct. 17 to Nov. 16)?
See all 22 articles
Most popular questions
I was disconnected from the internet while my order was being processed. How do I complete my order?
How can I pay for my order?
I already have a Shukran membership. How do I earn Shukrans on my online purchases?
Most popular questions