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What are the terms of the Referral Programme?
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I returned or cancelled an order placed using the referral discount link I received. Can I use the same link again?
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I got a referral link from my friend. How can I enjoy the referral discount?
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When will I receive my order?
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How do I select a delivery date and time for my Home Box furniture?
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Can I change my delivery address after I've placed my order?
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How does Click & Collect work?
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Do I get any additional benefit by placing a Click & Collect order?
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How do I place an order for Click & Collect?
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What is your policy on returns?
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What is your returns policy on Home Box products?
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Are there products I cannot return online?
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Can I return my online purchases including ‘sourced from’ products to a Landmark store?
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Can I book a return online?
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Are there products I cannot return online?
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How do I order products online?
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Can I place an order over the phone?
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Can I place an order without opening an online account?
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When will I receive my order?
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What if I am not at home when my order arrives?
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Does delivery take longer to some areas?
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Will I get a refund if I return or cancel a product that I bought with the 0% Easy Payment Plan?
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Can I place an order online without a Credit or Debit Card?
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Can you transfer the amount in My Credit balance to my bank account?
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Lowest Price Challenge
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How do I share my feedback with Home Box?
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Will my products be delivered to my location?
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What is Shukran?
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How do I join Shukran?
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I already have a Shukran membership. How do I earn Shukrans on my online purchases?